Privacy Policy
Last updated: October 2026
Nusuk is firmly committed to protecting your privacy and personal data in strict compliance with UAE Federal Decree-Law No. 45/2021 regarding Personal Data Protection (PDPL) and international privacy standards.
Data Governance Framework
| Data Category | Information Collected | Processing Purpose | Legal Basis |
|---|---|---|---|
| Identity & Contact | Full name, delivery address, phone number, email address | Processing orders, dispatching deliveries, customer notifications | Contractual fulfillment |
| Financial & Payment | Billing address, tokenized transaction identifiers | Securing order payments via Stripe & authorized gateways | Legal compliance & PCI-DSS standards |
| Commercial History | Order items, invoice records, loyalty credits, wishlist | Account management, warranty handling, returns processing | Legitimate business interest |
| Technical & Device | IP address, browser type, language preferences, cookies | Storefront personalization, fraud detection, performance diagnostics | Consent & Legitimate interest |
Financial Data & Card Security Guarantee
Nusuk never stores or retains raw credit/debit card numbers or CVV codes on our servers. All digital transactions are processed directly via Level 1 PCI-DSS certified payment partners (such as Stripe) using modern end-to-end 256-bit TLS encryption.
Your Legal Rights as a Data Subject
Under UAE Federal Decree-Law No. 45/2021, you have full authority over your personal information:
- Right to Access: Obtain confirmation and copies of personal data held about you.
- Right to Rectification: Update or correct inaccurate or incomplete data.
- Right to Erasure: Request full deletion of your profile and data when no longer legally required.
- Right to Restrict Processing: Limit or object to direct marketing communications at any time.
Inquiries & Data Requests
To exercise any of your privacy rights, please contact our Data Compliance Officer at life@nusoky.com or call +971 54 700 0463.